Prose was recently featured in Consultant Magazine, where Justin Belmont, CEO & Founder, shared expert insights on what it takes to navigate the ups and downs of consulting work. From unexpected pivots to continuous client input, Justin highlights the key strategies that keep projects moving forward and relationships growing stronger.
Here’s what Justin had to say:
Adaptability turns disruption into opportunity
Topic: Consulting work is rarely linear—be ready to pivot fast.
Quote: "Setbacks happen—it's consulting, not a straight-line sprint. The key? Stay flexible and solution-focused. We once worked with a consulting firm on a big marketing push, but midway through, their client pivoted directions—meaning half the planned content was suddenly useless. Instead of scrambling, we tapped our fractional marketing pros to turn things around fast, adjusting messaging and campaign strategy in real time. No panic, just problem-solving. That's the beauty of on-demand expertise—when plans change (and they always do), you've got the right people ready to adapt."
You can read the full article here.
Feedback only matters if you act on it
Topic: Improve your process by staying connected to the client experience.
Quote: "We take client feedback seriously, especially since we work with consulting firms where the stakes are high. One specific way we gather feedback is through regular check-ins and post-project surveys, where we ask clients what's working, what's not, and where we can improve. We don't just listen and move on—we actually use that feedback to tweak our strategies and processes. For example, a client once mentioned that they wanted more frequent updates during a campaign. We implemented biweekly check-ins, and it really helped strengthen our relationship and kept the campaigns on track. Continuous improvement is all about staying connected and being open to change."
You can read the full article here.
Why agility and active listening are the cornerstones of consulting
Even the best-laid project plans can hit turbulence. What matters most isn’t avoiding setbacks, it’s how you respond to them. At Prose, we believe the most successful teams are those that remain agile and responsive, both in the face of obstacles and in the day-to-day evolution of client needs.
Common roadblocks:
- Projects derailed by sudden scope changes
- Teams failing to adjust quickly to client pivots
- Feedback received but never implemented
Bonus feature: 3 ways Prose helps clients grow through challenge
1. Build flexibility into every plan: We create project timelines that leave room for iteration and change, because real life rarely sticks to the script.
2. Use feedback loops as fuel, not friction: Every client touchpoint is an opportunity to listen, improve, and deepen the relationship.
3. Tap into fractional expertise for fast solutions: When speed matters, our team of on-demand experts can pivot quickly without compromising quality.
Want to turn roadblocks into results?
At Prose, we help consulting teams stay nimble, responsive, and grounded in real-time feedback. Let’s connect and help you move forward, no matter what curveballs come your way. Visit prosemedia.com to learn how.
