Prose

The basics

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How do I get started?

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Starting with us is a breeze. Here’s how it works:

Reach out: Drop us a line here or shoot an email to support [at] prosemedia.com.
Discovery call: We’ll get back to you within 24 hours to schedule a quick chat.

What happens in the initial consultation?

We’ll dig into your goals, audience, and content needs. Got any ideas or preferences? Bring 'em!
We’ll also run through our services and answer any burning questions you have.

What’s next after the consultation?

Proposal time: We’ll send over a customized quote or proposal with our game plan, deliverables, timelines, and costs.
Try before you buy: If you want, we can kick things off with a no-strings-attached trial project, so you can see how we roll.‍
Seal the deal: Once you’re happy with the proposal, we’ll finalize the agreement, and the real fun begins—let’s make some magic!

What's your process from start to finish?

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At Prose, we don’t just create content—we craft stories that connect, engage, and inspire. Our content writing and design process is built to transform your ideas into high-impact content that captures attention and delivers results. Whether it’s compelling copy or eye-catching visuals, we ensure every project hits the mark. Here’s how we bring your content to life:

Discovery and content briefing
We kick things off by understanding your content needs, target audience, and brand voice. In this initial briefing, we define key objectives and pair you with a writer who has deep industry expertise to ensure the content aligns perfectly with your goals.
Research, outline, and content creation
Armed with insights, we conduct thorough research and, if needed, develop an outline. Our expert writer then crafts high-quality content that not only reflects your brand’s voice but also resonates with your audience.
Draft delivery and feedback
We deliver the first draft for your review, inviting your feedback to fine-tune the content and make any necessary adjustments.
Revisions and final polish
Through structured revisions, we refine the content until it meets your expectations and is polished to perfection, ready for launch.
Final delivery, optimization, and optional design
Once revisions are complete, we deliver fully optimized content in your preferred format. If you need design, we can seamlessly transform the content into visually compelling assets, ready for you to publish and make an impact.

At Prose, we’re all about delivering content that not only resonates with your audience but moves the needle for your business. Ready to create content that stands out and drives impact? Let’s make it happen.

What's your pricing structure for content creation?

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We offer custom rates for every project, so you’ll always know upfront what to expect.

With over 1,000 vetted content marketing pros in our network, our rates vary based on the level of seniority and expertise of the team, along with the project type. Despite this range, we’re flexible and transparent, catering to various needs by using our best available talent for your desired budget. Here’s a general breakdown:

Hourly rate: $75–$250/hour, with estimates provided upfront for approval.
Per-word rate: $0.50–$2.00/word for writing projects (without AI assistance). For AI-assisted rates, just ask.

What payment models do you offer?

We’ve got three payment options, shared below. We’ll work with you to determine the most suitable and cost-effective model for your unique needs.

Option 1: Monthly retainer (discounted)

Ideal for teams with consistent, ongoing projects and predictable needs.
Enjoy discounted rates, less risk of talent churn, and greater momentum and consistency.

Option 2: Open Purchase Order (PO) (discounted)

Commit a budget for a set period (e.g., 6-12 months) and redeem projects against it as needed.
Locks in discounts and is ideal for teams with fluctuating, unpredictable, or less-calendar-driven needs—or a marketing strategy that’s still evolving.

Option 3: Ad hoc

Great for one-off, à la carte projects or testing the waters with us.
Pricing is provided on a per-project basis, but typically without discounts.
Example use cases:
- One-off content needs or stand-alone campaigns
- Teams supplementing a retainer with extra projects
- New clients wanting to test our service before diving in

How do you manage revisions and edits?

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We get it—revisions are a natural part of the writing and design process, and we’re committing to revising your work until you’re fully satisfied.

Here’s how we handle revisions:

Briefing: A solid content brief is key. The more thorough it is upfront, the fewer revisions needed later. Prevention is the best cure!
Pre-delivery edits: Before you even see the draft, we review it in-house to make sure it’s on-brand, polished, and aligned with your brief. We’re all about quality control.
Review period: Once the draft is in your hands, you’ll have time to provide feedback and request changes. The more detailed, the better—it helps us nail your vision!
Multiple rounds of revisions: We offer up to two or three rounds of revisions to fine-tune everything to your liking.
Timely edits: We’re quick with revisions, typically within 1–3 business days, depending on the scope.
Collaborative feedback: We believe in open communication. Throughout the revision process, we’ll keep you in the loop, ensuring your feedback is reflected at every step.
Quality assurance: After each revision, we give the content another round of proofreading to ensure complete clarity, coherence, and correctness.
Final approval: Before we wrap things up, we’ll check in with you for the final sign-off to make sure you’re 100% satisfied.

Revision policy:

Reasonable changes: We handle all reasonable changes that are “on brief” — i.e., not fundamentally in contrast to your original instructions. If a major shift happens outside the original scope, we’ll let you know about any extra costs upfront.
Redos: In rare cases where a draft completely misses the mark, we’re happy to redo it—no extra charge (and with a different content creator, if needed).

Bottom line: Prose strives for 100% satisfaction, but occasionally a first try misses the bull's-eye. Rest assured, the learning curve is on our dime. Let us know what didn't work for you and we’ll make it right.

Can I work with the same writer(s) and/or designer(s) for all my projects?

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Absolutely. We know how important consistency is, and building a solid, ongoing working relationship with the same dedicated pro(s) you know and trust is key to achieving that. If you’re happy with their work, we can arrange for them to handle all your projects. Here’s why it works so well:

Consistency
Having the same writer(s) or designer(s) on your projects means maintaining a consistent tone, style, and quality across the board.
Deep understanding
The more they work with you, the better they understand your brand, audience, and preferences, leading to more personalized and spot-on content. Also, less time spent filling out briefs or re-explaining your needs.
Efficiency
A long-term relationship with your pros fosters trust and speeds up the process. Plus, they’ll get better at anticipating your needs and offering new ideas.

For larger projects, we sometimes build a small team of pros to cover all bases. This adds an extra layer of security and ensures deadlines are met, even if your primary pro is unavailable.

Can you help us staff a dedicated writer / designer on a weekly basis?

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Absolutely. We can set you up with a dedicated writer, designer, or content marketing for 10, 20, or 40 hours per week—whatever suits your content goals. You can adjust the commitment over time too, scaling up and down as needed. Some clients prefer this flexible staffing approach to a more traditional agency project structure. Here’s how it works:

Tell us your needs: We’ll chat about your project and goals.
Get matched: We’ll quickly pair you with the perfect pro for the job.‍
Start ASAP: Once you approve, we’ll set up a no-obligation trial; and if all works out, get started with a monthly payment plan—no long-term contracts required!

Once I approve content, do I own it?

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Yep, once you approve and pay for the content, it’s all yours! You own the copyright and can use, repurpose, or attribute it however you like. After that, we don’t retain any rights to it—it’s completely in your hands.

What's the typical turnaround time for a content project?

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It varies, of course—it all depends on the project’s scope, complexity, and requirements. That said, we pride ourselves on working quickly, and will always do our best to work backwards from your desired deadline to ensure everything is delivered on time.

When you reach out with your project details, we’ll suggest a timeline that’s both ambitious but realistic. And for our ongoing clients, we like to stay ahead of the game, often delivering content weeks or even months before your publishing deadlines.

Can you handle urgent or rush projects?

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Yes; we get that deadlines can sneak up on you, and we’re pleased to handle urgent or rush projects for an additional fee (quoted upfront). Just let us know what you need, and we’ll work backwards from your desired deadline while upholding the highest quality standards.

Do most clients choose ongoing services over à la carte?

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Yep, while we love working on in-depth, one-off projects, many of our clients prefer the perks of ongoing services. Here’s why:

Consistency and quality:
- A steady stream of high-quality content keeps your audience engaged and your brand growing.
- Ongoing collaboration helps us better understand your brand, leading to more aligned and effective content over time.
Cost-effectiveness:
- We offer discounted rates for clients who commit to ongoing services. Discounts depend on the volume and frequency of content.
- Bundling different types of content (like blog posts, social media updates, newsletters) is often more cost-effective than buying à la carte.
Efficient planning:
- With ongoing services, we can manage a content calendar, ensuring timely, strategic content that aligns with your marketing goals.
- You’ll also have a dedicated team that knows your brand inside and out, saving time on onboarding and briefings.

So, if you’re looking for consistency, efficiency, and savings, ongoing services might be the way to go!

Can you handle high-volume projects while maintaining speed and quality?

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Definitely; our model has been specially designed to scale, producing high volumes of content while preserving high quality.

Clients routinely rely on us to craft dozens or hundreds (or in some cases, even thousands) of high-impact original content assets with relatively quick turnaround. Here’s how we keep quality high, even with large workloads:

Flexible staffing: With our large network of vetted pros, we can easily ramp up to meet tight deadlines without cutting corners on quality.
Dedicated managers and editors: For larger projects, a dedicated account manager will oversee everything to ensure quality control, timely delivery, and clear communication.‍
Proven process: With over 10 years of experience, we’ve fine-tuned our delivery process to meet tight deadlines while maintaining top-notch quality. Every project benefits from the best practices we’ve perfected over the years.

Is all content completely original, written just for me?

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Yes, all content we create is 100% original and tailored specifically for you. It’s never been published before, and it won’t be resold or reused for anyone else.

Here are the key ways we ensure complete originality:

Custom research:
- Our pros dive deep into researching your industry, audience, and competitors to make sure the content is relevant and unique to you.
- We also work in any specific insights or guidelines you provide to keep everything on-brand.
Original creation:
- Every piece is crafted from scratch by our talented writers and designers—no templates, no shortcuts.
- We’ll make sure it’s creative, exclusive to you, and designed to resonate with your audience.
Plagiarism checks:
- We typically run everything through advanced plagiarism detection tools like Copyscape to verify that it’s fully original.
- We have a strict zero-tolerance policy for plagiarism—and our creators know that any violation means immediate dismissal.
Client collaboration:
- Your input is always welcome! We’ll make sure the content reflects your brand’s voice, and any feedback you provide helps us personalize it even more.

By combining research, original creation, and robust plagiarism checks, we ensure every piece is one-of-a-kind, made just for you.

Is everything confidential, and do you sign NDAs?

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Yes; for over a decade, client confidentiality has been a core commitment of our service.

All creative work remains entirely confidential, along with any project instructions or assets you may provide. We routinely work with highly sensitive and proprietary materials—from not-yet-launched websites to internal strategy docs—and we handle them with the utmost care and discretion.

Rest assured, our client and freelancer contracts include a strict confidentiality clause. Plus, we’re pleased to sign any additional NDAs you may require.

You can also check out our Privacy Policy for more details.

Do I have to give credit to the original writer?

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Nope! All content is ghostwritten by default, so our pros don’t receive bylines unless you specifically request it. You can publish the content under any name you choose—or leave it completely unattributed if that’s your preference.